How policy applies to local account access
Our Legal notice explains the conditions attached to opening and keeping an account, including phone verification before access and checks connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual account records. We use these details to match account activity with the correct wallet or bank
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instruction, while the policy remains subject to local law. If you are in Bandung or elsewhere in Indonesia, eligibility depends on local law and may require you to stop using the service if access is not permitted in your location. Withdrawal requests can require an account
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and payment check before processing. Read the terms before opening an account, keep your phone number current, and contact us through the account support route if a policy wording or transaction record appears incorrect. This page is our practical starting point for Legal questions, not a
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substitute for advice from a qualified local adviser.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.